16th Judicial Circuit Job Description
Director of Case Management
This mid-level management position within the 16th Judicial Circuit is responsible for coordinating and supporting operations within the civil case management department, as well as acting
as the Data Quality Control Manager for the circuit. The position is responsible for staff supervision, including the preparation of annual employee performance evaluations and training new
and existing staff; creating and implementing statewide and circuit specific policies and procedures related to the new case management program for civil cases and performing other administrative
functions directly related to the case management department. This position reports directly to the Director of Case Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervise staff, including recommending, training, assigning and evaluating work, counseling, and recommending disciplinary action.
Train new and existing staff on policies and procedures in the new Civil Case Management Division, to include proper identification of cases, how to interpret pending case load lists, how to use
the Clerk’s case maintenance system (Odyssey), including the use of report functions and how to use the court’s judicial viewer (ICMS) when deployed.
Oversee management of civil cases/files by monitoring workflow, monitoring caseload and workload trends and monitoring monthly reports from the Clerk of Court to ensure that case managers
are entering case management orders into every new and pending case and that all cases are designated as general, streamlined or complex;
Monitor pending case data and reports for integrity and accuracy and identify discrepancies promptly and report to clerk; review pending case data for cases that need judicial intervention and
direct staff to prepare orders and notices for these cases promptly for judges' signature; monitor case load reports for compliance with service of process time standards, as well as compliance
with general time standards.
Meet with judges and supervisor to review case data and seek direction on how to resolve cases, including those with more complicated issues.
Act as Data Quality Manager for the Circuit.
Manage special assignments as directed by the Trial Court Administrator and/or Director of Case Management.
Other duties as assigned.
Directly supervise Court Program Specialist I. However, this position will be responsible for training other case managers on the new civil case management procedures and working with the Director
of Case Management to direct and supervise their work with civil cases. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities
include interviewing, hiring recommendations, and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of computers and applications such as Microsoft Office, Excel and Outlook; Knowledge of the Florida State Court System, trial court process and legal terminology; Ability to communicate
effectively and coordinate multiple tasks. Ability to research, recommend and implement improvements to court operations, programs and services; Ability to use independent judgment and
discretion and maintain confidentiality of sensitive issues; Ability to prepare and present comprehensive reports and compile and analyze data; Ability to establish working relationships with judges,
court personnel, clerk of court personnel, state and county officials, attorneys, and the general public
EDUCATION and/or EXPERIENCE
Graduation from an accredited four year college or university with major course work in judicial, public or business administration, criminology, psychology or a closely related social science field.
Three years of related experience in court administration or the criminal justice system, two years of which was in a supervisory or program management position.
Graduation from an accredited law school may substitute for non-supervisory experience.
A master's degree in an area above may substitute for the non-supervisory experience.
Progressively responsible supervisory experience in court administration or the criminal justice system may substitute, on a year for year basis, for the bachelor's degree.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or
innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions,
percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with
several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Florida Driver's license.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job
include distance vision, color vision, and ability to adjust focus to develop visual presentations for targeted audiences..
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme heat, and risk of electrical shock. The noise level in the work environment
is usually moderate.